Scheduled updates
Frameworks, security patches, and Perfex versions updated on a regular cadence, never silently.
Service
Support that keeps your systems reliable
Launch is not the finish line. Your Perfex CRM, apps, and SaaS need updates, monitoring, and someone to call when something breaks. We provide that — on a plan, at a predictable cost.
What it is
Maintenance & Support in plain terms
Software slowly rots if nobody tends it: dependencies go stale, small bugs surface, and backups only help if they are tested. Maintenance is the quiet work that keeps a system dependable year after year.
We act as your ongoing engineering partner. On a fixed monthly plan we handle updates, monitor uptime, fix bugs, and improve small things — so your team never has to chase a developer who 'isn't available anymore'.
What's included
Everything that comes with the work
Monitoring & alerts
Uptime and error checks that flag problems before your customers do.
Bug fixing
Issues are triaged and fixed within agreed response times, with a changelog of what changed.
Backups that are tested
Automated backups with regular restore drills, so recovery actually works.
Small improvements
A monthly allowance for tweaks — new fields, reports, and fixes that never justify their own project.
How we deliver
A simple path from start to launch
- 01
Health check
We review your systems, backups, and update status to set a baseline.
- 02
Pick a plan
Response times, hours, and scope are agreed — from light care to full partnership.
- 03
Run the rhythm
Updates, checks, and backups run on schedule, with a log you can see.
- 04
Improve monthly
A standing meeting reviews what broke, what we fixed, and what to improve next.
What you get
The outcome, not the process
Problems get solved
A real team answers, with clear response times.
Software stays current
Security and updates handled so nothing rots quietly.
Predictable cost
One monthly plan covers the support, not hourly surprises.
Common questions
Straight answers
What happens if you don't fix it in time?
Response times are part of your plan. If we miss a target you get credit — the plan is written so you always know what to expect.
Can you support systems another developer built?
Yes. We start with a code and infrastructure review, then take over maintenance once we understand the system.
How is this different from hiring a freelancer?
A plan means continuity. There is always a team that knows your system, a written schedule, and tested backups — not a single person who might disappear.
Let's build this for you.
Tell us where your team is stuck — we'll scope the right fix, honestly.
Book a free consultation